Managed IT & support

Managed IT with 24/7 monitoring, patching, backups and engineer-led support. Signed service levels, monthly response reports and quarterly reviews.

Delivery approach

We monitor, patch and back up your systems under a signed service-level agreement. Monthly reports show response times against the targets we agreed.

Engineers answer the helpdesk around the clock. Managed uptime is 99.98% over the trailing twelve months across 41 client estates, with quarterly reviews to plan the next improvements.